We are regular travellers – we recently had to put our Beagle/Corgi mix, Penny to sleep due to a congenital heart tumour. We miss her and love her more each day. However, Penny spent a fair amount of time with the wonderful staff at the Gloucester Boarding Kennels and we wouldn’t have ever thought of leaving her elsewhere.
Our cats, Pixie and Leonard will be staying at the kennels again soon – Pixie has stayed there numerous times with Penny, but Leonard is a first-timer and we are positive he will enjoy it as much as our other animals have.
Jessica Irvine, Ottawa, ON
After taking my pets to other kennels and having to almost drag them in, it was a very pleasant surprise to have my dogs actually drag ME into the kennel. The fact that they are happy to go to Gloucester kennels makes me feel very content while I’m away knowing that they are happy and well taken care of. Thank you everyone at the kennel, for your professional and friendly service. Also, I’d like to mention that I am very impressed with the cleanliness of the facilities, you’d never know that there are many cats and dogs boarding there.
Thanks Shirley, Ottawa
Not only I trust them , I recommend them to all my friends . Like today my friend Emad call me to ask which kennel I would recommend for his dog. I said Gloucester Kennels the only kennel I trust. I used to have two German Sheppard dogs , Gloucester Kennel was the only kennel they would want to stay in. The most important they used to come back healthy
My precious dog (all 98 pounds of her!!!) loves staying here when I go away – doesn’t matter if it is for a couple of days or a couple of weeks – she is always happy here. We admire the staff – everyone seems to have the perfect blend of caring and professionalism … I am truly confident that my girl will have the highest quality of care and attention while she is with Gloucester Kennels. That’s why we are repeat clients and have been coming here for several years.
I boarded my “girl” for the first time at this kennel on June 26th, 2008. She was very happy to see me when I went to pick her up 3 days later. However you should have seen her when I brought her in again this past weekend (July 3rd, 2008). She certainly let me know that I was at the bottom of the totem pole! She rushed in and was “gone” without so much as “have a great trip and drive safely”! That, to me, really means that she is treated extremely well at your place and I am happy to know that. But, she will have to answer to me for not saying “bye”…. Just joking! Thanks a lot for making my travelling so much easier!
Ginette Dubuc, Ottawa
My husband was referred to this kennel through friends. The first time we brought our two little friends in, right there we knew the boys were in good hands and the staff was very friendly.
Martine Chu, Ottawa, ON
I boarded my cat and dog in September during my 2 week vacation. When I came back, both my pets were happy, healthy, and had obviously been very well taken care of. In fact, my dog came to greet me, and then ran back into the kennel. The staff was very friendly and I will surely be boarding with this facility in the future.
My girl, a very timid 10 yr old dog is genuinely excited about going to this kennel. I have travelled the country and this is by far, the best run and professional kennel. Every visit I am impressed by the staff’s joy and energy level.
Jeff Donaldson, Orleans
To Gloucester Kennels: I owe you a much overdue thank you, but please know you have been getting referrals from me for many years. A few years ago, I hesitantly left my most precious friend with you, a lovable but anxiety ridden Basset. Not only did you acknowledge my angst in leaving her, you treated her like royalty. When we came to pick her up, not only was she happy & healthy, you had adopted her as a mascot in your reception area, thereby socializing her as she needed. She greeted us with affection but a little bit complacent too, as you had made her feel at home. Thank you for treating my best friend that way.
After having been through some unpleasant and traumatic experiences in leaving our dog with friends or other boarding facilities in the past, we were so happy when we brought our dog here for a weekend, and came home to find a happy, healthy and exhausted pup!! We were so happy that he had such a great time, was able to play outside in the snow and bring his own toys along with him, and that the kennel made sure he only ate the food we’d left for him – Couldn’t be more happy with the exceptional service and experience. We’re gearing up for another trip, and are so happy to know our pup will be well taken care of while we’re away!! If he can’t travel with us, knowing he’s in such good hands is the next best thing 🙂
Just wanted to write how thankful I am to the great services Matthew provided when shipping my Retriever and cat to Australia. He gave me step by step instructions on the lengthy requirements for this country, & also provided the final Vet work 2 complete all paperwork properly…& not to mention paying for Import Permit & Quarantine on my behalf to have one straight forward Invoice in the end. Anyone looking for Pet Relocation services should definitely contact Matthew. I will definitely be using his services again for my return trip in a couple of years. Also, the staff were amazing during their boarding check-in – very friendly and polite. When I left,I definitely felt that I left them in loving and caring hands. Thank you again Matthew & Gloucester Kennels team.
Jeff Jeff, Sydney
Just stopping by and wanted to let you know I’d been here. Good luck with the Kennel.
Erick, San Diego
I recently day boarded my dog Inka on four separate occasions.
I was very impressed with the level of care that she received.
I highly recommend Gloucester Boarding Kennels. Thank You!
We have had a few dogs over the past 18 years and everyone of them was happy to stay here!
We now own 2 energetic Aussies and one of them is a service dog and we even feel comfortable leaving her here sometimes so she can be a ‘dog’ and have a vacation from working for her handler.
Caring staff, reliable and consistent. They know and love all of the dogs they board.
Theresa & Butch, Ottawa
I always brought my cats to Gloucester Kennels, and was under the false impression that all kennels are of the same quality. Boy, was I wrong. I recently moved down to the states, and have been searching high and low for a kennel that has the same standards as Gloucester Kennels, something that I and my cats had become used too. I fear that my search is in vain. Ottawa residents, you are truly blessed!
Gail Frazier, Evans, GA
I am quite impressed at the professionalism of this kennel. I am from Iqaluit and it’s really hard to get my dog to NL, he has to overnight regardless. This kennel had no problems picking him up at the airport, overnighting him, keeping him busy during the hours the next day until his departure where they dropped him off safe and sound at cargo. I dealt directly with Matthew who was excellent since i’m a nervous owner when he’s travelling. He put me at ease with our first conversation. Thanks so much guys, I’m so greatful your kennel is around and i’ll definately use your services in the future 🙂
Sandi Taylor, Iqaluit, NU
This kennel is a well kept place and is very good to the animals i would keep my dog there anytime and i would go back again thank you larry delarge larry delarge, ottawa
In preparation for our move from Ottawa to India, we enlisted the help of Gloucester Kennels both to make arrangements for our dog, Basil’s, flight and to provide boarding for Basil pre-flight. In the run-up to the move, the staff (especially Matthew) were timely and organised in their preparation of all the paperwork and medical particulars required. Basil arrived in India in fine form, with no beaucratic hassles, as all had been seen to by the staff at Gloucester Kennels. In addition, I was able to travel without having to worry about Basil’s well-being for a moment. Compared with other kennels I’ve used, I find the atmosphere at this kennel extremely calm – good for both pets and owners.
We were a bit nervous leaving Dodger and Yukon as they have never been to a kennel. But right from the first phone call to book a night to meeting the staff it was great. The staff listened to the history of both our dogs and worked with that history to make it a great experience for both them and us. The staff took the time to make Dodger feel comfortable as he has some anxiety. Yukon and Dodger are high energy dogs and both were played out from the exercise. We will definitely recommend Gloucester Kennels and have another booking for July!
Shannon & Shane (Dodger & Yukon), Ottawa
We’ve left Raven for both long and short stays at the kennel and she loves going back. We got her as a stray so she is a bit skittish but the staff is very professional and caring and she has no hesitation as they take her into the kennel when we leave. She is always clean and well cared for when we return. I especially like the play time and walks they provide. I have used other kennels previously but none compare.
Cathy and “Raven”
I absolutely love everything about Gloucester Kennels! The staff are amazing and treat my puppy like one of the family! She loves to go there, whether just for a play day or overnight. She gets lots of exercise, fresh air and tender loving care!
The facilities are wonderful, especially the nice big yard.
I feel very comfortable leaving my dog in such good hands!
Norma Hennessy, Ottawa
When we moved to Canada we had to ship our 4 year old German Shepherd early, this was a big stress but Gloucester Kennels were just amazing! They picked her up from the airport and let us know that she was there and well putting our minds at rest. She was there for 2 weeks. She has been back for short stays many times since, we thought given the flight and separation she experienced the first time she would be unhappy to go back but she always drags us in and doesn’t even look back! We now have a second dog who was rescued from a pound, we worried about putting her back into a kennel given her past but she loves to stay too.